Anatomy of a PDPL-compliant privacy policy — mandatory disclosures, legal basis, data subject rights notices, retention periods, cross-border transfer, and consent withdrawal mechanisms.
This content is for educational and compliance awareness purposes only. It does not constitute legal advice. Consult a licensed attorney for legal counsel.
PDPL requires controllers to provide specific information to data subjects at or before collection. The privacy policy is the primary channel for this disclosure.
Identity and contact: controller name, address, and contact details. Where a DPO is appointed, their details are stated. SDAIA as supervisory authority may be included as a complaint reference.
Processing purposes: clear description of each purpose — marketing, contract performance, legal obligation, legitimate interest. Vagueness or generic disclosure is insufficient.
Legal basis: consent, contract performance, legal obligation, vital interests, or legitimate interest. Specifying the basis for each purpose clarifies data subject rights.
A transparent privacy policy obligates the organization to disclose purposes and legal basis — ambiguity exposes to accountability.
Data subject rights: right to access, rectify, erase, restrict, object, and data portability. The mechanism for exercising rights — form or email — must be clear. Response timeframe (typically 30 days) is recommended to specify.
Retention period: the duration data is retained or criteria for determining it. PDPL requires that processing not exceed what is necessary for the purpose.
Cross-border transfer: if transfer outside the Kingdom occurs, it must be disclosed with reference to safeguards — adequacy, standard clauses, or consent.
Sensitive data and children: processing sensitive data requires a stronger basis — often explicit consent. Children's data receives additional protection — parental consent is required where applicable.
Cookie policy: if tracking technologies are used, a separate policy or dedicated section is recommended. Consent for non-essential cookies is withdrawable.
Updates: the privacy policy is updated when practices change. Notice of material changes — by email or notice — is recommended.
References: Personal Data Protection Law PDPL — SDAIA. Interpretive regulations.
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What must appear in the policy per regulation
| Disclosure | Detail | Reference |
|---|---|---|
| Controller identity | Name, address, contact details | PDPL |
| Purpose and legal basis | Why we collect, on what basis | PDPL |
| Types of data | What data is collected (ordinary/sensitive) | PDPL |
| Data subject rights | Access, rectification, erasure, object, complain | PDPL |
| Cross-border transfer | If any, and safeguards or consent | PDPL |
| Retention | How long we keep data and disposal criteria | PDPL |
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Anatomy of a PDPL-compliant privacy policy — mandatory disclosures, legal basis, data subject rights notices, retention periods, cross-border transfer, and consent withdrawal mechanisms.
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